Places are now very limited for the Easter break - please call for availability
Terms and Conditions
You can download a copy of our full Terms and Conditions by clicking here. (last updated : 16th October 2009)
Health and Vaccinations
Only cats that have a current vaccination certificate against Feline Infectious Enteritis and upper respiratory infections (Cat Flu) can be accepted for boarding. Owners must produce an up to date inoculation certificate on arrival. Vaccination against Feline Leukemia is optional. Should the annual booster be due, it should be given at least 10 days before boarding.
Details of last flea and worm treatment will be asked for on arrival - should a cat be found to have either, it will be treated prior to boarding at the owners expense.
No cat suffering from, or suspected to be suffering from, any infectious disease can be accepted. All cats will be examined on arrival, but the proprietor reserves the right to refuse admission to any cat showing signs of ill health pending advice from a Veterinary Surgeon.
Un-neutered male cats over the age of seven months will not be accepted for boarding as they could present an infection hazard.
Owners will appreciate that this is essential in order to safeguard the health of all cats boarded with us.
Boarding Fees
We charge a full day's board for the day of arrival and the day of departure, as the chalet is only available to your cat on those days.
Late Arrival / Early Collection
In the event of owners not arriving on the date booked or returning before the end of the period for which the cat is booked, the full period will be charged.
Cancellation Fees
If a confirmed booking is cancelled with less than 48 hours notice during peak periods, the total amount payable will be charged.
If a confirmed booking is cancelled with less than 14 days notice a cancellation fee of 50% of the total amount payable will be charged.
Payment Methods
We are pleased to be able to offer you a more flexible payment service as of 12th October 2008.
| Maestro / Switch / Solo | no charge |
| Mastercard / Visa | 2.5% surcharge |
| American Express | 3% surcharge |
The surcharge for credit cards is to cover our costs for providing the service.
You are still able to pay by both Cash and Cheque as before.
Please call us on (01638) 721 092 if you have any queries regarding the terms and conditions above.
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